Fuel Prices and Your Energy Bill

How This Affects Your Bill

Fuel is a key part of how electricity is generated. When global fuel prices increase, this places upward pressure on the fuel factor rate—the part of your electricity bill that reflects the cost of fuel at the time it is purchased from our fuel supplier. When the fuel factor rate (charged per kilowatt-hour or kWh) increases, each unit of electricity becomes more costly.

Based on early projections from our fuel supplier at the time:

• Fuel costs were expected to rise in the coming months
• As a result, electricity bills significantly increased as of June and July 2026.

These months also coincided with warmer weather, when energy usage is typically higher due to air conditioning and other factors.

What Were The Projections?

At the time, projections indicated that the fuel factor rate would increase significantly as of June and July 2026, rising to an estimated $0.3112 per kilowatt-hour (kWh). South Caicos customers would experience a higher fuel factor rate earlier, and at the end of June; all other islands would see this rate increase on their bills at the end of July.

Fuel factor projections were based on the best available information. The actual rate may be higher or lower based on the service territory. As additional information became available, projections on the expected duration of the increased fuel factor rate were provided.

A similar increase occurred during the last fuel spike in March 2022, at the start of the Russia-Ukraine conflict, when fuel prices peaked at $0.3048 with the lowest being $0.1962.

What this means for you:

• If your energy usage stayed the same or increases, your electricity bill is likely to be higher.
• If you reduced your energy usage, you could help limit the impact on your bill.

What Are We Doing To Support Customers

We recognize that rising fuel prices can place added strain on customers, especially when combined with other cost‑of‑living pressures.

To support our customers, Pelican Energy TCI offered special promotions with energy-efficient appliance giveaways and other products during the summer months. Programs, tips, and tools are also available to help customers manage their energy use. Free home energy assessments are available for residential customers to provide a better understanding of their energy use and practical ways to save.

What You Can Do to Reduce the Impact

While global fuel prices are beyond the control of the utility and the customer, your energy use is something you can manage. Planning ahead can make a meaningful difference.

• Lower your energy usage with practical tips and tools from our Energy Smart resources.
• Our Bill Estimate Calculator helps you understand how higher fuel costs and energy use may affect your bill.
• Monitoring your daily usage helps you stay in control. Track, download and compare your energy usage with our free customer web portal.

In 2025, residential customers used an average of 716 kWh of electricity per month. Thirty-seven percent of customers used approximately 300 kWh or less, while 22% used 900 kWh or more.