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Customer Service

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Connecting your energy needs with excellence!

Pelican Energy TCI is proud to serve as your partner in all things energy providing safe, reliable, least-cost electricity to power your homes and businesses.

Find out all you need to know about how to set up a new account, disconnect and reconnect service, how to read your meter, understand your bill, and make a payment. You can save paper and time by signing up to receive your monthly invoice electronically too.

For easy access to all of your account information, sign up at My Online Account, where you can track your energy consumption every day.

For more information, view our customer handbook below or contact us at the nearest customer service center.

Latest News

Global Fuel Price Surge and Middle East CONFLICT EXPECTED TO Drive Fuel Factor rate Increase, Says Pelican Energy TCI

Pelican Energy TCI, the electricity company serving the Turks and Caicos Islands (“TCI”), advises customers that higher global fuel pri... Read More