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Together, we’re turning a new page. Now under new ownership and rebranded, Pelican Energy TCI (formerly FortisTCI) is committed to serving your energy needs.

Service Termination and Closure

Pelican Energy TCI Service Termination and Closure
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* Denotes Required Inputs
Service Termination And Closure Of Account Form
Note: Please read overleaf before completing this form
I*
hereby authorize and direct Pelican Energy TCI to
Disconnect my electrical service at the address below and connect my service at another location*
Disconnect my electrical service at the address below and close my account*
Effective date*:
Reason for termination of service*:
Customer Name*:
Customer Account No.*:
Preferred language*:
Island*:
Service Address*:
Metre number at location*:
Contact numbers*:
Email address*:
New (forwarding) address (if any):
Name of Employer*:
Employer’s address*:
Employer’s Phone*:
Please indicate if: Is there a Dusk to Dawn/Security light at this location?:
Should it be disconnected?:
Transfer Dusk to Dawn/Security light to another customer:
Please provide customer’s Account* #:
For special requests regarding your deposit:

Bank Account:
Note: The name on the bank account must match the name on file for the PETCI account
Upload Photo ID:

I, the undersigned hereby release , indemnify and hold Pelican Energy TCI harmless form and against any and all claims, losses, costs and liabilities arising in any way from the execution of the above instructions.


Customer Name And Signature/date*:
Customer Service Representative’s Name & Date:
Please note the following:
  • The Security Deposit is automatically applied to any outstanding balance owing, as well as the final billing amount on this account.
  • Any remaining credit will be applied to any historical account balance/s owed by you to Pelican Energy TCI.
  • If you do not have any overdue balances, the remainder of the deposit will be refunded to you credit to your local bank account. Please note that we do not issue refunds in any name other than the customer who has the agreement with PETCI
  • A photo ID must be provided when submitting this form.
  • Where there are two individual names on an account, either individual can request termination of service.
  • A photo ID must be presented when collecting a deposit refund cheque, if applicable. If you are acting on behalf of another customer, a written authorization along with that customer’s photo ID must be provided.
  • All balances MUST be made current upon submission of a closure of account request. If this is not feasible, a payment schedule MUST be set up with the Credit Control Department.

Note: Tenants are required to notify Pelican Energy TCI upon termination of tenancy.
Pelican Energy TCI application & agreement for supply of electricity
P.0. Box 132, 1030 Leeward Highway, Providenciales, Turks and Caicos Islands

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